14/01/20: Unit 1: The World of Work

8 lessons on building a company people enjoy working for

Patty McCord – The Way We Work

Most companies operate on a set of policies: mandated vacation days, travel guidelines, standard work hours, annual goals. But what happens when a company looks less to control and more to trust? Patty McCord, the iconic former chief talent officer at Netflix, shares the key insights that led her to toss the handbook out the window.

Please watch the video and answer the questions below.

  1. To what extent do you agree with the speaker when she says start-up ideas are stupid?
  2. What’s the main role of managers according to the video? Think about your workplace. What does the manager from your job should work more on?
  3. Which ideas do you disagree with? Explain.


Taken and adapted from https://www.ted.com/talks/patty_mccord_8_lessons_on_building_a_company_people_enjoy_working_for#t-87234

Puntuación: 0 / Votos: 0


  1. Luis Romero Untiveros escribió:

    1. These ideas are not necessarily stupid. Some of them have allowed small businesses to become large.
    2. I think managers should build their own good practices. Generate them from the knowledge of their staff. People have expectations and fears.
    3. The idea of freedom proposed by the speaker is not applicable to all markets or to all areas of a company. It may work with a commercial or executive area, but not necessarily with a technical one or with operators.

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